Contact Centers in a Modern Workplace – Hybrid Strategies with Microsoft
Collab and Microsoft have teamed up to deliver a good workflow between office vs remote work. Join our webinar to learn more about the modern workplace trends, in which the speakers will bring up digital solutions to better prepare your business for the upcoming hybrid work times.
Featured Topics:
- Call routing from the CC to MS Teams
- NEW! OneContact Agent Scripting
- NEW! OneContact Productivity Apps for MS Teams
- Full reporting of CC & Teams interactions
Watch On Demand:
Speakers
This digital event features industry experts that will discuss the best hybrid strategies for contact centers.
Manuel Moura is a Product Marketing Manager at Microsoft and has a strong background in customer success management.
Carlos Vasconcelos leads Collab marketing globally and focuses his work on digital transformation and optimization of contact centers.
Manuel Moura
Product Marketing Manager – Modern Work & Security, Microsoft
Carlos Vasconcelos
Marketing VP, Collab
