Collab has partnered with Citrix Systems, Inc. to provide you with greater efficiency and flexibility when using Collab’s products. Citrix Ready is a partner program for organizations that want to integrate with Citrix Workspace and App Delivery and Security.
OneContactCC 3.7 is now Citrix-Ready
OneContactCC 3.7 is now granted the certification to include Citrix in our system as to optimize the user experience. Citrix HDX delivers a high-definition experience to users of centralized applications and desktops, on any device and over any network, as well as HDX webcam video conferencing and webcam video compression.
About OneContact CC
OneContact is Collab’s contact center solution that combines multiple communication channels: voice, video, e-mail, social media and chat into one single interface. Know more by following this link.
Key Features & Benefits:
- Browser-Based
- Flexible and Scalable
- Customizable
- Seguro
- Several deployment options (cloud, on-prem, hybrid)
- Powered by AI
- Enrutamiento inteligente e IVR
- Reports and analytics
- OneContact Flows
- Monitoreo de calidad con Speech Analytics
- …and much more!
